Over The Phone Interpetation (OPI)
High-quality telephonic interpretation, anytime, anywhere, on any device.
TransGlobal uses the next generation technology to deliver OPI services. With our revolutionary system, you can communicate instantly with your non-English or limited English speaking customers–on your Smartphone, tablet, laptop, computer or land line. We’ve taken OPI to the next level to help our clients improve customer satisfaction by overcoming language barriers.
Our OPI system delivers high-quality telephonic and video interpretation services anywhere, anytime, on any device at any level of technology capability, whether that be via Apple, Android, Smartphones, iPads/Tablets, laptops, desktop computers or old fashioned land lines.
Landline support with dial prefixes that allow you to dial into a specific language or service type without the need for pc/laptop or smart device is also available. We can easily integrate our next-gen services into legacy phone systems. Connect times are as rapid as 15 seconds and no more than 30 seconds, 24 hours a day, 7 days a week, 365 days a year.
It’s so easy to get started. We assign our clients a special code and provide them with their own dial-in number. Your staff simply calls our OPI line, enters the client code and selects the language from our menu or choose to connect with an operator to further assist you. You’ll be connected to a qualified interpreter in less than 30 seconds, wherever you are and whenever you need it! We also offer scheduled calls, connecting you with the appropriate interpreter within moments.
Translation service calling cards
We provide process cards(calling cards) to make using our service, easy and fast for your staff. All the steps are right at your finger tips. Reducing the training time to almost zero.
Video Remote Interpretation (VRI)
Face-to-face interpretation, even with five thousand miles between us? Easy.
VRI is the perfect solution when face-to-face interpretation is needed but is not possible. VRI is used over phone interpretation when cultural nuances and paralinguistic cues are important factors in providing perfect translation. Our next generation system enables us to use the internet for a quick and accurate alternative to on-site interpretation. Our VRI solution works on smart phones, computers, laptops and tablets.
American Sign Language (ASL)
With American Sign Language (ASL), the brain processes linguistic information through the eyes. The shape, placement, and movement of the hands, as well as facial expressions and body movements, all play important parts in communicating via ASL. TransGlobal’s ASL interpreters are experienced in both Oral and Tactile interpreting. They are certified and ADA compliant. We offer ASL interpreting through our Video Remote Interpreting services so that ASL can be used in areas that may not have access to a professional ASL interpreter.
- On-Demand VRI/OPI
- Scheduled appointments
- 24/7 Support